Below are answers to some frequently asked questions. If you have any other questions, please feel free to reach out to us at, and we'd be glad to help!
Please email us directly at
Thanks for your pre-order! We will ship out your hoodie as soon as we receive our next batch around mid-February. As soon as we receive them, we'll ship out your order and you can expect it in 3-5 business days after shipment.
All of our clothing items have size charts. We highly recommend checking these before placing your orders. We suggest taking a ruler or tape measure to your favorite clothing items and comparing them to the specifications in our size charts to compare.
Shipping typically takes 3-5 business days.
Yes, any unwashed/unaltered items can be returned within 7 days of purchase. Unless it is being returned due to a defect, we will not refund your original shipping costs. We will also not be responsible for return shipping costs.
Yes, you can exchange any unwashed/unaltered hoodie for a different size within 7 days. We are not responsible for return shipping costs. Please email us at if you'd like to exchange.
In the US, shipping costs $4.99 per item ordered. We also offer free shipping for orders over $100.
Please reach out to us directly at
Yes! You can follow KINapparel on instagram @kinapparel_ and NaturallyPhilo on instagram @naturallyphilo.