Q: Do the hoodies run large or small?

A*Hoodies are unisex and fit true to size. We suggest men size up if they want a baggie fit. :)

 

Q: Do you ship international?

A: Yes, apart from the United States, we ship to Canada, Europe, Ghana, Nigeria, and South Africa for now. We will open up to more countries as we grow. 

 

Q: I have a question about my order, who should I contact?

A: Please email us directly at info@kinapparel.org

 

QI pre-ordered a hoodie. When will it ship and when can I expect to receive it?

AThanks for your pre-order! Due to COVID-19, preordered hoodies will be ready to ship 4 weeks after your order is placed. You can expect it 3-5 business days after shipment.

 

QHow do I know what size to order?

A: Our satin lined hoodies are true to size! Each product page has a size charts. We highly recommend checking these before placing your orders. We suggest taking a ruler or tape measure to      your favorite clothing items and comparing them to the specifications in our size charts to compare.

  

QHow long does shipping usually take?

A: Priority shipping typically takes 2-4 business days to ship. First class shipping takes 5-7 business days. International orders can take 7-14 days to be delivered.

 

QDo u have a return policy?

AYes: 

https://www.kinapparel.org/pages/return-policy

 

QCan I exchange my hoodie for a different size if it does not fit?

AYes, you can exchange any unwashed/unaltered hoodie for a different size within 7 days. Please check our return policy for more details.  https://www.kinapparel.org/pages/return-policy

 

QHow much do you charge for shipping?

A: Please check our Shipping Policy: https://www.kinapparel.org/pages/shipping-policy

 

QHow do I go about returning an item?

APlease check our Return Policy: 

https://www.kinapparel.org/pages/return-policy

 

Q: Are you on instagram?

AYes! Our handle is @kinapparel_ 

https://www.instagram.com/kinapparel_/

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